Privacy Policy
January 2025
Visible Later Lives is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or otherwise interact with us.
If you have any questions or concerns about this Privacy Policy, please contact us at [email protected]
- Information We Collect
We may collect the following types of personal data about you:
- Personal Identification Information: Name, email address, phone number, and postal address.
- Payment Information: Billing and payment details (e.g., credit/debit card details).
- Usage Data: Information about how you use our website, products, and services (e.g., IP address, browser type, and pages viewed).
- Other Data: Information you provide through forms, surveys, or customer support inquiries.
- How We Use Your Data
We use your personal data for the following purposes:
- To provide and manage our services.
- To process payments and fulfill orders.
- To communicate with you, including responding to inquiries or sending marketing emails (if consent is given).
- To improve our website, products, and services.
- To comply with legal obligations or enforce our terms and conditions.
- Legal Basis for Processing
We process your personal data under the following legal bases:
- Contractual Necessity: To fulfill a contract with you or take steps at your request before entering into a contract.
- Consent: When you have given explicit consent for specific purposes (e.g., receiving marketing communications).
- Legal Obligation: To comply with applicable laws and regulations.
- Legitimate Interests: When processing is necessary for our legitimate interests, provided they do not override your rights.
- Sharing Your Data
We may share your personal data with:
- Service Providers: Third-party companies that assist us in delivering services (e.g., payment processors or hosting providers).
- Legal Authorities: If required by law or to protect our legal rights.
- Business Transfers: In the event of a merger, sale, or transfer of assets.
We will never sell your personal data to third parties.
- Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Once the retention period expires, your data will be securely deleted or anonymised.
- Your Rights
Under the UK GDPR, you have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Rectification: Request correction of inaccurate or incomplete data.
- Erasure: Request deletion of your data under certain conditions.
- Restriction: Request a limit on how we process your data.
- Portability: Request a copy of your data in a structured, machine-readable format.
- Objection: Object to processing based on legitimate interests or for direct marketing purposes.
- Withdraw Consent: Withdraw consent where processing is based on your consent.
To exercise your rights, please contact us at [email protected]
- Data Security
We implement appropriate technical and organisational measures to safeguard your personal data. However, no system is entirely secure, and we cannot guarantee the absolute security of your information.
- Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.
- Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”
- ICO Registration
We are registered with the Information Commissioner’s Office (ICO) as required under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
If you have any questions about this Privacy Policy or our data practices, please contact us at: [email protected] or you can visit the ICO’s website at https://ico.org.uk